FAQ
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How much do you charge?
My casual consulting rate is $160 per hour. For larger projects (20+ hours), I offer a discounted rate—save 30% for better value. Project fees start at $3,000, with final costs tailored to the scope and time involved.
Let’s chat about what works best for your goals and budget.
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Do you offer a free consultation?
Yes, every client receives a free initial consultation. This allows me to understand your specific needs and ensure that I am the best fit for your project.
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What is the process after the initial consultation?
After our free consultation, if we decide to move forward, I will outline a tailored strategy or proposal that addresses your specific needs. Once approved, we can proceed with a timeline for deliverables and payments.
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How does billing work for casual consulting?
For casual consulting, invoices must be paid in advance. Once payment is received, we can begin work.
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What are your payment terms for larger projects?
For projects requiring more than 20 hours, I offer the option to pay in installments. However, a deposit is required before starting the project. Invoices for these projects are issued throughout the project and must be paid within 14 days of receipt.
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Do you charge for travel?
I am happy to travel within two hours of Melbourne for meetings or on-site work. Travel beyond this distance may incur an additional fee, and I also charge for travel time. If you wish to avoid travel expenses, most services can be conducted remotely via Zoom.
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What are your invoice payment terms?
All invoices must be paid within 14 days of dispatch.
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How do you handle confidentiality?
All projects and consultations are handled with the utmost confidentiality. I respect the privacy and proprietary information of all clients, and I'm happy to sign a non-disclosure agreement (NDA) if required.
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How do you track and report progress?
For longer projects, I provide regular updates and reports to ensure transparency and keep you informed of progress. Milestones and deliverables will be agreed upon upfront.
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What if additional work is required beyond the original scope?
If the project expands or additional tasks arise beyond the agreed scope of work, we will discuss the new requirements and update the agreement. Any additional work will be billed at the standard or discounted rate, depending on the project size.
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What happens if the project timeline needs to be adjusted?
I understand that projects can evolve, and timelines sometimes need to shift. I’m flexible and will work with you to adjust the schedule, as long as there is clear communication. However, significant delays on the client’s end may result in rescheduling or additional fees.
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What if I need to cancel or reschedule a consulting session?
For casual consulting, I require 24 hours’ notice for any cancellations or rescheduling. If you cancel less than 24 hours before a scheduled session, a cancellation fee may apply.
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Do you offer packages for ongoing consulting?
Yes, for clients who require regular or ongoing consulting services, I can create a customised package with a retainer agreement, ensuring you have consistent access to my expertise.